Terms & Privacy

1. Agreement

By accessing kage-ai.io or using any kage service, you agree to these terms. kage is operated by kage-ai.io ("we", "us", "kage"). If you do not agree, do not use the service.

2. What kage provides

kage is an autonomous content operations service. We research, draft, and route content on behalf of clients using AI. The service includes daily briefings, on-demand drafting, trend monitoring, outreach drafts, publishing support, and performance reporting. Exact features depend on your tier.

3. Client responsibilities

• You are responsible for reviewing and approving all content before it is published.
• You must ensure content published through kage complies with applicable laws and platform rules.
• You own all content you provide to kage and all approved content kage produces for you.
• You must not use kage to produce content that is false, defamatory, or harmful.

4. Setup fee and billing

A one-time setup fee of $2,500 is required before onboarding begins. Monthly retainer fees are billed in advance. All fees are non-refundable once setup has commenced or the billing period has begun. We reserve the right to suspend service for non-payment after 7 days notice.

5. Intellectual property

You retain ownership of all content approved and published through kage. We retain ownership of the kage platform, systems, voice skill methodology, and knowledge graph infrastructure. We may reference your use of kage in marketing materials unless you request otherwise in writing.

6. Confidentiality

We treat all client information — brand guidelines, posts, audience details, business context — as confidential. We do not share your data with third parties except as required to operate the service (e.g. Claude API for AI processing, Supabase for data storage, Hetzner for hosting). See our Privacy Policy for full details.

7. AI-generated content

kage uses Claude (Anthropic) to generate content. We do not guarantee that AI-generated content is accurate, original, or free from errors. You are responsible for reviewing all content before publication. We are not liable for any consequences arising from published content.

8. Service availability

We aim to maintain continuous service but do not guarantee uptime. Scheduled maintenance, third-party outages (Claude API, Hetzner, Signal), or unforeseen technical issues may cause interruptions. We will notify clients of planned downtime where possible.

9. Termination

Either party may terminate the service with 30 days written notice. We may terminate immediately for breach of these terms. Upon termination, we will provide you with your voice skill files and knowledge base. Monthly fees are not refunded for partial months.

10. Limitation of liability

kage is not liable for any indirect, incidental, or consequential damages arising from use of the service. Our total liability is limited to the fees paid in the 30 days preceding the claim. Nothing in these terms limits liability for fraud or death caused by negligence.

11. Governing law

These terms are governed by the laws of Spain. Disputes will be resolved in the courts of Madrid.

1. Who we are

kage-ai.io operates the kage autonomous content operations service. We are the data controller for information collected through kage-ai.io and our client portal.

2. What data we collect

• Account data — email address and password (stored securely via Supabase Auth)
• Onboarding data — posts, brand guidelines, audience details, competitor lists, tool preferences, and any other information you provide through the client portal
• Usage data — how you interact with the portal and dashboard
• Content data — drafts, briefings, and approved posts produced by kage on your behalf
• Communication data — messages exchanged with kage via Signal, WhatsApp, Telegram, or Discord

3. How we use your data

• To build and maintain your voice skill and knowledge layer
• To generate and route content drafts on your behalf
• To monitor your industry and produce daily briefings
• To improve the kage service and your agent's performance over time
• To communicate with you about your account and service updates

4. Third-party services

We use the following third-party services to operate kage:

• Anthropic Claude — AI processing for content generation. Your data is sent to Claude's API to generate drafts. Anthropic's privacy policy applies.
• Supabase — database and authentication. Your account and onboarding data is stored on Supabase's infrastructure.
• Hetzner — server hosting in the EU (Ireland/Germany). Your agent runs on Hetzner servers.
• Signal, WhatsApp, Telegram, Discord — messaging delivery. Your chosen messaging platform receives briefings and drafts.

5. Data retention

We retain your data for as long as your account is active. If you cancel, we retain your data for 90 days to allow for reactivation, then delete it permanently. You can request immediate deletion by emailing us.

6. Your rights

Under GDPR and applicable privacy law, you have the right to access, correct, export, or delete your personal data at any time. You can exercise these rights by emailing us. We will respond within 30 days.

7. Data security

We use industry-standard security measures including encrypted connections (HTTPS/SSL), Supabase row-level security, and restricted server access. No system is completely secure — we cannot guarantee absolute security but take reasonable steps to protect your data.

8. Cookies

kage-ai.io uses only essential cookies required for authentication (Supabase session tokens). We do not use tracking or advertising cookies.

9. Changes to this policy

We may update this policy as the service evolves. We will notify active clients of material changes by email. Continued use of the service after changes constitutes acceptance.